DORDO FAQ couture support
DORDO

Frequently Asked Questions

Clear answers before you begin your custom dress journey.

This page helps clients understand how AI previewing, atelier review, privacy, quoting, and couture creation work together.

01

Can DORDO really make the dress from the AI design?

The AI image is a concept direction, not an automatic final pattern. Our atelier reviews the design for fabric, construction, fit, finishing, and real-life wearability before preparing a quote or next steps.

02

How accurate is the AI preview?

The preview helps communicate mood, silhouette, color, fabric feeling, and design direction. Exact construction, fabric availability, measurements, and tailoring details are confirmed by the atelier during review.

03

Can I upload my own reference photos?

Yes. You can upload personal style photos, body-shape references, dress inspiration, and fabric references to help DORDO understand your vision more clearly.

04

Do I need exact measurements now?

Exact measurements are helpful, but you can begin with your design idea first. For quote accuracy, bust, waist, hips, shoulder width, arm length, height, and dress length are recommended.

05

How long does a custom dress take?

Timeline depends on design complexity, fabric, embellishment, fittings, and event date. Share your deadline in the quote or consultation form so the atelier can advise realistically.

06

Do you make wedding dresses?

Yes. DORDO supports bridal couture, reception dresses, engagement looks, evening gowns, red-carpet styles, and private statement pieces.

07

Can I request changes after the AI preview?

Yes. The AI preview is the beginning of the design conversation. You can request adjustments to silhouette, neckline, sleeves, fabric direction, train, slit, back design, and other details.

08

How do I receive a quote?

Submit your design or consultation request. The DORDO atelier reviews your notes, measurements, reference images, fabric direction, construction needs, and timeline before contacting you with a private quote.

09

Do you ship internationally?

DORDO can review international requests. Shipping, timeline, fittings, and delivery details are discussed during the private quote process.

10

Is my photo private?

Yes. Uploaded images are used to understand your design request and are reviewed privately by the DORDO atelier. They are not used as public content without your permission.

Ready to create?

Start with your references and generate a private couture direction.

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Need privacy details?

Read how DORDO uses uploaded images and personal design references.

Image use & privacy